Return Policy

At Gurugram IT Networks, we prioritize customer satisfaction. If you are not completely happy with your purchase, our hassle-free return policy is here to help.

Eligibility for Returns:

  • Returns must be initiated within 7 days of delivery.
  • The product must be unused, undamaged, and in its original packaging.
  • Proof of purchase (invoice or order ID) is required for all returns.

Non-Returnable Items:

  • Customized products, digital goods, and software licenses are non-refundable.
  • Products damaged due to misuse or unauthorized modifications are not eligible for returns.

Refund Process:

  • Once the returned item is received and inspected, a refund or replacement will be processed within 7-10 business days.
  • Refunds will be issued to the original payment method used for the purchase.

Return Shipping:

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.
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